| Rolle | Service Manager |
| Kompetanseområde | Data/IT |
| Startdato | 2025-02-10 |
| Sluttdato | 2025-08-10 |
| Omfang | 100% |
| Sted | Malmö |
| Land | Sweden |
| Siste svarsdato | 2025-01-31 (Tilbud vil bli behandlet fortløpende) |
| Kontaktperson | Maja Denham-Smith (maja.denham-smith@keyman.se | 070-555 72 21) |
| Referansenummer | #12718 |
Overordnet oppdragsbeskrivelse
Uppdraget omfattar:
As a Service Manager (SM) you’ll identify business needs and manages the global delivery of the services provided within the scope of EDI. The foundation of this position is establishing processes to provide consistently high level of service in a cost-effective manner and continuously streamline the processes, procedures, and ways of working. It encompasses global responsibility for our EDI service delivery, including coordinating team activities, assign work, collaborating with business stakeholders, etc. A key part of the role is to manage the services provided by our EDI VAN partner. The role involves assessing business feedback and improving procedures accordingly to ensure that great services are always provided
You will be working closely with the Director of our Business Solutions domain to ensure that the best possible services are provided to the business we are supporting. The SM builds partnerships and collaborates with other Oatly teams and IT partners to determine services, the criteria for the delivery of those services, and how to develop solutions to any issues that arise. You will be responsible for always keeping the business stakeholders up to date, therefore it is instrumental that your professional communication skills are highly developed and that you are a good people’s person.
Skallkrav
5+ years as SM and/or Project Manager in an ERP and/or EDI context
3+ years of EDI experience
Microsoft D365 or other ERP system knowledge
IT Service Management skills/knowledge (ITIL or similar)
Fluency in English and Swedish, oral and written
Börkrav
Azure DevOps
Övriga krav
Beskriv kort i kommentarsfälten vid skall- och börkraven hur konsulten uppfyller dessa.
Bifoga CV i Wordformat under fliken Dokument. CV:t är en viktig del i utvärderingen av konsulten. Det ska tydligt visa att konsulten har den kompetens och erfarenhet som efterfrågas för det aktuella uppdraget.
Offert för detta uppdrag måste skickas in via KeySourcingTool. Svar via mail kommer att få begränsad feedback.
Personliga egenskaper
Självgående
Teamplayer
Kommunikativ
Driven
Ansvarstagande
Annen informasjon
Option på förlängning.
Delvis på distans, konsulten kommer att arbeta från Malmö-kontoret ett par dagar i veckan.
- For å kunne gi tilbud på våre oppdrag må du være registrert bruker i KeySourcingTool og din bedrift må også være forretningspartner med KeyMan (kostnadsfritt).
