| Roll | IT-tekniker |
| Kompetensområde | Data/IT |
| Startdatum | 2024-10-14 |
| Slutdatum | 2025-02-14 |
| Omfattning | 100% |
| Ort | Stockholm |
| Land | Sweden |
| Sista svarsdatum | 2024-09-20 (Offerter kommer att behandlas löpande) |
| Kontaktperson | Ellinor Jakobsson (ellinor.jakobsson@keyman.se | 072-529 43 56) |
| Referensnummer | #11944 |
Övergripande uppdragsbeskrivning
Description:
The consultant will be managing the Information Technology (IT) infrastructure within an organization, including the physical network from a client perspective. Configures, installs, maintains and upgrades applications and client hardware.
Working tasks:
1 Under direct supervision, provides technical support to the organization’s internal users of computer applications and client hardware.
2. Answers routine questions regarding system procedures, online transactions, systems status and downtime procedures.
3. Assists network services, software systems engineering and/or application development in order to restore service and/or identify problems.
4. Maintains a troubleshooting tracking log ensuring timely resolution of problems.
– Problem solving: Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments. Impact: Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines as described by supervisor.
– Troubleshooting/Technical Support: Documents basic problems and the steps necessary to implement the solution. Applies basic solutions to problems. Collects information to analyze basic problems and identify their origin.
– Quality Assurance: Under direct supervision performs preliminary tests for applications, ensuring alignment with standards and customer expectations.
– Interpersonal skills: Exchanges straightforward information, asks questions and checks for understanding.
CV must be in English.
Skallkrav
Education required: Degree qualified in Computer Science, MIS or other related discipline, or equivalent work experience in Desktop Support or Computer Operations.
Experience Required: 0 to 2 years
Functional knowledge: Requires conceptual knowledge of theories, practices and procedures within a discipline.
Börkrav
Övriga krav
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Personliga egenskaper
Teamplayer
Flexibel
Ansvarstagande
Serviceminded
Övrig information
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